Fort Benning

U.S. Army Fort Benning and The Maneuver Center of Excellence


Directorate of Human Resources (DHR) Site

Directorate of Human Resources (DHR)



Walk in days for the month of October:

Walk-in hours are: 730-1130 or Until We Reach Capacity on the dates listed
MON 04 OCT | THUR 07 OCT | WED 13 OCT | THUR 14 OCT | MON 18 OCT | THUR 21 OCT | MON 25 OCT | THUR 28 OCT | CLOSED 20 OCT 0730-1600 FOR TRAINING.

Appt website: https://idco.dmdc.osd.mil/idco/#/


The Main Post ID Card office hours of operation for the 1st, 2nd and 4th weeks of month are Monday-Friday 0730-1600. The hours of operation for the 3rd week of the month is Monday, Tuesday, Thursday and Friday 0730-1600. Closed all day the 3rd Wednesday of the month for training. We are also closed on all Federal Holidays. Additionally, we are closed on the following dates: 26 Nov 21 and 24 Dec 21.

The following provides the priority of service for ID Card/DEERS assistance.

We will issue CACs/USID Teslin's on a walk in basis at the Soldier for Life Center, Bldg. 9230 on the dates listed above from 0730-1130 or until capacity is met based on the priority listed below. Afternoons are reserved for appointments only and emergencies which will be handled on a case by case basis.
  • Priority 1 - Active Duty, DACs, CTRs (Expiring greater than 21 days and less than 30 days)
  • Priority 1 - Military Students Attending IBOLC, ABOLC, MCCC, OCS and DCC at Fort Benning
  • Priority 2 - Full Time College Students (21 yrs.) and Soldiers retiring from active duty within 7 days
  • Priority 3 - Retiree and Family Member ID Cards
  • Priority 4 – Promotions

We will issue CACs only on a walk-in basis at the Soldier Readiness Processing (SRP) Center, Bldg. 2295 from 0730-1530 Monday - Thursday based on the priority listed below. This is limited daily service. Once we reach the maximum number we can assist, no additional personnel will be allowed.

  • Priority 1 - Active Duty, DACs, CTRs (Lost, Stolen, Confiscated, Expired or expiring within 21 days)
  • Priority 1 - Single Soldiers in-processing and need a CAC/ID Tags
  • Priority 2 - New Hires (DACs and CTRs)

OTHER DEERS/RAPIDS INFORMATION

USID Card Extension of Benefit and Entitlement

In view of the DoD's limited ability to return Identification (ID) Card facilities to normal operations while continuing to comply with local pandemic safety precautions, I am extending the temporary policy guidance at the reference for Uniformed Services ID (USID) cards that expired between January 1, 2020 and July 31, 2021 only, through:
  • August 31, 2021 for all Foreign Affiliates and their dependents;
  • October 31, 2021 for dependents of Active Duty Uniformed Service members, and for Reserve and National Guard Uniformed Service members and their dependents; and
  • January 31, 2022, for Retirees and their dependents, and all other populations.

USID cards that expired before January 1, 2020 or after July 31, 2021 have not been extended and will not be accepted.

This policy is not applicable to the Common Access Card (CAC) or dependents turning 21 years old. Unless an unmarried adult child is attending school as a full-time student with extended eligibility, approved as an incapacitated dependent, or enrolled in TRICARE Young Adult, the affiliation ends when the ID card expires and therefore is no longer eligible for continued benefits. Tricare will allow beneficiaries to be seen by a provider and will accept claims even if the ID card is expired. Beneficiaries must provide the sponsor's full social security number and benefits number that is listed on the back of the Military ID Card to the provider. No lapse in TRICARE coverage or benefits.

Below is a full listing of the exemptions:

The minimum age for initial USID card issuance is increased from 10 to 14 years.

If a cardholder's affiliation is unchanged, USID cards which expired on or after January 1, 2020, are authorized for continued benefit use through June 30, 2021.

Termination of cardholder affiliation with the DoD or termination of benefit eligibility shall be verified electronically prior to confiscating an expired USID card with an expiration date on or after January 1, 2020.

Remote USID card renewals and reissuance shall be expanded.

Remote family member enrollment/eligibility updates are authorized.

Remote USID card initial issuance for first-time issuance or replacement of lost/stolen ID card is authorized.

All remotely-issued USID cards shall be issued with an expiration date not to exceed one year from the date of issuance.

Continued use of the Reserve USID card to obtain active duty benefits is authorized for mobilized Reservists and their eligible dependents.

OTHER ID CARD/DEERS LOCATIONS

CDC Atlanta
11 Corporate Blvd NE
Room 1002
ATLANTA, GA 30332
(404) 498-1800

Gillem Enclave ID Card Office
Gillem Enclave
1508 Hood Avenue Kane Hall Bldg 714
FOREST PARK, GA 30297
(404) 469-7150

Clay Army National Guard Center
Clay National Guard Center
199 Nimitz Dr SE Bldg 201
MARIETTA, GA 30060
(678) 569-5368

94TH AW DOBBINS ARB
94th Force Support Squadron (94 FSS)
1409 Dobbins Place Bldg 732
MARIETTA, GA 30069
(678) 655-3835

Robins AFB
660 Macon Street
WARNER ROBINS, GA 31098
(478) 327-9481

116TH ACW, GEORGIA ANG, ROBINS AFB
116 Air Control Wing FSS
540 East Drive Bldg 2094 Room 131
ROBINS AFB, GA 31098
(478) 201-1250

13 FSF (FORCE SUPPORT FLIGHT)
150 Perry St.
WARNER ROBINS, GA 31098
(478) 222-5823

MCLB Albany
Building 3010, Pass ID Section
814 Radford Blvd.
Albany, GA 31704
(229) 639-5100

908th AW Maxwell AFB
401 W Maxwell Blvd
Montgomery, AL 36112
(334) 953-5522

Maxwell AFB
50 Lemay Plaza South Rm. 155 SW
MONTGOMERY, AL 36112
(334) 953-6487

Maxwell AFB (OTS) (CACCIRS)
501 LeMay Plaza North
MONTGOMERY, AL 36112
(334) 953-0309

Installation Main ID Card Facility


Welcome to the MPD's ID Card Section!

We are pleased to provide quality customer services to the best Soldiers, retirees, family members, and government civilian and contractors in the world. This military personnel service function involves processing eligibility entitlements through DEERS (Defense Enrollment Eligibility Reporting System) and ID Cards/ CAC cards for Soldiers, retirees, their family members, civilian employees and some contractors.

The ID Card Center is located in The Soldier for Life Center, building 9230 next to the commissary. Hours of operation are from 8 a.m. to 4 p.m., Monday to Wednesday and Friday. Thursday 10:10 a.m. to 4 p.m. Closed for lunch 11:45 a.m. to 12:45 p.m. We are closed on ALL federal and training holidays. For an appointment, call 706-545-9085, or go online to: https://rapids-appointments.dmdc.osd.mil to schedule an appointment.

Please click "Where do I go on Fort Benning to get an ID Card" link for information. When you come, you must bring the following documents: 2 forms of ID (one must be a current UNEXPIRED picture ID, local state or government agency (no Concealed carry Permits), driver's license with a valid date or MILTARY written in where a date should be. DL's with 00-00-0000 as a date are not valid and cannot be used., Passport, Social Security card, Voters registration card) Police report, if attainable Memorandum Military (all ranks) – Memorandum/ Counseling from Commander or 1SG Civilian – Memorandum from CPAC Contractor – Memorandum from Trusted Agent Family Member – Statement from sponsor (forms available in DEERS office) Retirees – Signed statement from sponsor (forms available in DEERS office)

For an appointment, call 706-545-9085 or go online to: https://rapids-appointments.dmdc.osd.mil to schedule an appointment.

The Fort Benning ID Cards facility operates an APPOINTMENT ONLY CAC system, unless you fall into the EMERGENCY category. (please click the "Where do I go on Fort Benning to get an ID Card?" Link for information on Emergency requirements.) The following are the items that you will need when you come in for your appointment:
2 forms of ID (one must be a current UNEXPIRED picture ID, local state or government agency (no Concealed carry Permits), driver's license with a valid date or MILTARY written in where a date should be. DL's with 00-00-0000 as a date are not valid and cannot be used., Passport, Social Security card, Voters registration card) Civilian employees must be entered into the RAPIDS system by CPAC Contract employees must be entered into the CVS system by trusted agent

In order to initiate initial DEERS enrollment, you will need the following:

  • 2 forms of ID (one must be a current UNEXPIRED picture ID, local state or government agency (no Concealed carry Permits), driver's license with a valid date or MILTARY written in where a date should be. DL's with 00-00-0000 as a date are not valid and cannot be used., Passport, Social Security card, Voters registration card)Social Security card or letter from the Social Security Administration with the Social security number printed on the letter.
  • Marriage and Birth certificate (must be original document with seal intact or certified copy with seal; birth certificate can be a confirmation of birth letter from the hospital for newborns) Power of Attorney if sponsor is not available (Power of Attorney must be original with raised seal; Special POA must specify for DEERS enrollment/ update and ID Card issuance) Divorce decree signed by the judge with legible file numbers Adding Stepchildren --- original marriage certificate (even if the mother is enrolled in DEERS), original birth certificate, and original social security card or letter from Social Security Administration Office with the Social security number printed on the letter.

ID cards can be renewed 90 days prior to the expiration of a valid ID Card. For an appointment, call 706-545-9085, or go online to: https://rapids-appointments.dmdc.osd.mil to schedule an appointment.

If you have forgotten or have been locked out your CAC PIN, please report to the Soldier for Life Center, building 9230 next to the commissary Hours of operation are from 8 a.m. to 4 p.m., Monday to Wednesday and Friday. Thursday 10:10 a.m. to 4 p.m. Closed for lunch 11:45 a.m. to 12:45 p.m. We are closed on ALL federal and training holidays.

The following are the items that you will need when a Retiree/ Family member comes in for an appointment:
2 forms of ID (one must be a current UNEXPIRED picture ID, local state or government agency (no Concealed carry Permits), driver's license with a valid date or MILTARY written in where a date should be. DL's with 00-00-0000 as a date are not valid and cannot be used., Passport, Social Security card, Voters registration card) Sponsor or Power of Attorneys if sponsor is not available (Power of Attorney must be original with raised seal; Special POA must specify for DEERS enrollment/ update and ID Card issuance)

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If you need to update your address in DEERS, you can be accomplish that by going to the following website (if typing in address, do not forget the "s" in the http portion of the website or you will not be able to reach the site): https://www.tricare.osd.mil/DEERSAddress/ or you can email address changes (including address changes for geographically separated family members) to the DEERS data base. The email address for DEERS is: addrinfo@osd.pentagon.mil ; Your email should include the following information:
Sponsor's name and Social Security Number The address change you want to make Names of other family member affected by the address change Effective date of the new address information Telephone number and area code (if available)

To recover encryption key(s) to allow opening of old encrypted emails click on the following link: https://ara-1.c3pki.chamb.disa.mil/ara/Key

The Self-service portal allows Soldiers, reservists and Retirees with Defense Department's common access card (CAC) to apply for family IDs, retirement cards or update dependents' statuses online. The RAPIDS website, https://www.dmdc.osd.mil/self_service allows Common Access Card (CAC) holders to call up the listing of their dependents; fill out and digitally sign DD Form 1172-2 for their family members to receive an ID card.

Family members must be verified in DEERS in order to use RSS. For example newly married Soldiers and newborns must be enrolled in DEERS for them to be available for update in RSS. These situation still require the presence of the Sponsor; after the initial enroll the Soldier will be able to use RSS.

After making an appointment at the website https://rapids-appointments.dmdc.osd.mil/appointment/default.aspx the family member can take the digitally signed form to the DEERS Section Bldg 2638 Soldier's Plaza. The Sponsor does not have to be present if the family member has the digitally signed DD Form 1172-2.